Terms and Conditions - Cancellation Policy - Effective Date: 18 October 2025

1. Services

Valet Edge provides valeting and detailing services. All services are subject to availability and the terms outlined herein.

2. Reservations & Deposit

• Reservations can be made online, by phone, or in-person.

• A 30% deposit of the total service fee is required to secure a booking.

• The remaining balance is due upon completion of service unless otherwise agreed in writing.

• A reservation is not guaranteed until the deposit is received.

• Valet Edge reserves the right to refuse service at its discretion.

3. Vehicle Responsibility

• Clients must provide accurate vehicle information at the time of service.

• Clients are responsible for removing all valuables from the vehicle before service. Valet Edge is not responsible for lost or stolen items.

4. Client Conduct

• Clients must follow instructions given by Valet Edge staff.

• Aggressive or unsafe behavior may result in immediate termination of service without refund.

5. Payment

• Payment of the remaining balance is due upon completion of service.

• Valet Edge accepts cash, credit/debit cards, and approved digital payments.

• Any returned checks or declined cards may incur additional fees.

6. Privacy

• Valet Edge collects personal information only for service purposes.

• We do not sell or share client information without consent, except as required by law.

7. Changes to Terms

• Valet Edge reserves the right to update or modify these terms at any time.

• Continued use of services constitutes acceptance of the updated terms.

8. Governing Law

• These terms are governed by the laws of England and Wales.

• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.